Frequently Asked Questions
What is the weight limit on the swings?
The weight limit for our swings is 55 lbs for The Low Back and The High Back. 65 lbs for The Grow With Me.
Is it safe?
At Sweet Swinging, safety is our top priority. For this reason, our swings have been professionally tested by a CPSC certified lab and pass the safety standards for compliance. Feel free to contact us if you have any questions or concerns about safety!
On top of the safety testing, we have ensured that the seams of our swings are as strong as they can be. We only use industrial thread that has UV protection and mold/mildew resistance. All seams are double sewn to insure safety. Despite all the steps we take to make sure our swings are safe, please periodically check that all seams are still in tact. Refrain from swing use if there are any rips or holes in the seams of your product.
What is the age limit for the swings?
The Low Back and The High Back are designed to be used by babies who are able to sit up and older, typically 6 months to 4 years old (assuming they fit in the swing!).
Where can I hang my swing?
The swing can be hung in any stud in a ceiling. This can be installed inside the home, or in an outdoor space; as long as it is installed in a stud. Use a stud finder to locate the place where you will install the eye bolt. It is crucial that the hanging point be a stable beam that is not rotting or weakened. Please check out our full Installation instructions for further guidance and information.
We recommend to put pressure on the swing in order to make sure it is installed safely before putting your little one in it.
How do I care for my swing?
We recommend spot cleaning. Storing your swing in a dry place away from direct sunlight is key to giving your swing a long life. Do not leave up in a place where it will be exposed to rain or humidity.
How can I pay for my purchase?
We offer several payment options, including credit cards (American Express, Master Card, Visa, JCB), Shopify Pay, Apple Pay, Google Pay, and PayPal.
When will I get my swing?
We do our best to get your swing to you as soon as possible. All our swings are handmade and require time to be made and assembled. If you are needing it by a specific date, reach out and let us know prior to ordering. We will be able to let you know if it is possible.