contact@sweetswinging.com

Shipping & Returns

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated Shipping Times

North America: 1-3 business days
Europe: 2-4 weeks
Australia, New Zealand and Oceania: 2-6 weeks
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

I gladly accept returns and cancellations


Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 12 hours of purchase

 
I don't accept exchanges


But please contact me if you have any problems with your order.


The following items can't be returned or exchanged


Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

 

Conditions of return


Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.