ADDITIONAL INFORMATION

Sweet Swinging Guarantee

Discover the Difference in Every Product Crafted by our small team. If something isn't right, please let us know. Together as a team we strive to bring you the highest quality and are committed to making things right.

I added one of your swings to my baby registry, is there anything else I need to do?

First of all, we are tickled pink to have the honor of helping you welcome your baby into the world. Secondly, yes, we ask that you send us a quick message with your name, your address, the swing your registered for and if you are sharing with guests, the babies name. This way we can watch out for duplicate orders and hopefully catch them before they are shipped your way.

Suspensions Explained

Swings come standard with a single suspension.  This means they are suspended from one point, therefore, will swing in all directions and not back and forth like a traditional swing. Single suspensions require less clearance space for movement. Do you prefer to have you swing move front to back like a traditional swing?  Choose Dual Suspension. TIP: all dual suspensions can be hung on 1 hook if you choose and it will move like a single suspension.

What is your return/ exchange policy?

You can find out more about our Return Policy here.

How do I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier's website. We ship with both UPS and USPS. If there is something special about your address that needs a specific carrier, please let us know.

Do you have a physical store?

Currently, we do not have a physical store but you can find our products carried in stores across the country.

Tell me more about the materials.

The material for each product is listed on the product page, under the "Details" section. If you have further questions about the material, please don't hesitate to contact us.

Care Instructions

Care instructions for each product are at the bottom of the installation page. Please follow the care instructions to ensure the longevity of your product.

Can I stack 2 discount codes at the same time when making a purchase?

No. Our site doesn't allow for stacking of codes. Our recommendation is that you choose the code that saves you the most on your purchase.

How long does shipping typically take?

All items ship from Iowa, so the further you are from there, the longer it will take. Shipping times vary based on package size, the time of year and shipping method chosen at checkout. Please note that Sweet Swinging is not responsible for carrier delays.

If you need an item for an event that is within 2 weeks from the order date please let us know that in the notes.

International Shipments take anywhere from 3 days to 6 weeks depending on the item size and the location. We only offer expediated shipping for some international destinations to limit the possibility of damage/ loss.

When will my order ship out?

Processing times vary depending on item and time of year. We strive to process orders as quickly as possible therefore we are unable to edit, or change orders once they have been placed. We ask that you double check your shipping address before checking out.

What is your price match policy?

We do not offer price adjustments on any of our products. You can reach out to us at contact@sweetswinging if you have any questions.

What is the difference between a Low Back and a High Back swing?

Our Low Back swings have a lower height in the back. We find that the High Back swing offers more support for smaller children but no 2 children are created alike so we can not say that one is better than the other. If you have specific questions for your child at the size and weight that they are currently at please reach out to us via the chat or email contact@sweetswinging.com

Can all your products be kept outdoors?

No. We do not recommend leaving any pillows, loveys or swings crafted with unsealed wood outdoor for extended periods of time.

Our outdoor collections are designed to be kept outdoors.